Privacy Policy

Introduction

Welcome to https://local-exterminator.storysurge.net (referred to as “Local Exterminator,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we handle information when you interact with our website, applications, services, and products. By using our platform, you consent to the practices described here, as well as any updates we may make over time.

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

Our primary website at https://local-exterminator.storysurge.net and its subdomains.
All mobile applications and software developed by Local Exterminator.
Online services offered through our platform.
Any other digital products or tools associated with our brand.

Please note that this policy does not extend to third-party platforms, services, or websites accessed through links on our site. These external entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which Local Exterminator processes your personal data across various interactions:

Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process the data necessary to provide these services.
Website Visits: Visiting our websites linked to this policy means you agree to the terms here, and we may gather information about your browsing behavior.
Communication: We may reach out to you via email, phone, or text messages for newsletters, promotional offers, or customer support. Your consent is required for such communications.

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services:

Account Information: Details related to your user account, including username, email address, and password (hashed and encrypted).
Payment Information: Data required for processing payments, such as credit/debit card numbers, expiration dates, and billing addresses.
Financial Information: Transaction records and banking information for financial services users.
Purchase Information: Details about products or services you’ve purchased from us, including quantities and transaction dates.
Mobile Device Identifiers: Unique identifiers from your mobile device to personalize content and advertisements.
Location Data: Geographic data from your device when using location-based services.
Feedback and Reviews: Content you submit through surveys, reviews, or other feedback mechanisms.
Social Media Information: If you log in via social media accounts, we may collect data from those platforms (with your consent).
Product Information: Details about products you’ve shown interest in or purchased, to enhance future recommendations.

Data Collection Methods

We gather personal data through various means:

User Input: You provide much of this information when creating an account, making purchases, or filling out forms on our site.
Automated Technologies: Cookies and tracking technologies help us collect data about your device and browsing behavior automatically.
Third-Party Providers: Some personal data may be shared with us by third parties who have their own privacy policies.

Cookies

We use cookies to enhance your experience on our platform:

Strictly Necessary Cookies: These are essential for the basic functionality of our website, such as allowing you to log in or navigate pages.
Preference Cookies: Cookies that remember your preferences and settings to personalize content.
Analytics Cookies: Used by our analytics partners to collect anonymous data about your visits, which helps us understand and improve our services.

You can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

We may keep account information and transaction records for financial reporting and tax purposes.
Purchase history might be stored to improve future shopping experiences.
Other data is retained to support our services, analyze trends, or fulfill legal obligations.

Once the purpose of data collection is fulfilled, we delete or anonymize it to protect your privacy.

Security Measures

Local Exterminator implements robust security measures to safeguard your personal data:

Encryption: We use encryption protocols for secure data transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us immediately, and we will take the necessary steps to rectify it.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
Data Portability: You may be able to receive a copy of your data in a structured format.
Object and Withdraw Consent: You have the right to object to or withdraw consent for processing your personal data at any time.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Contact Information

For any questions related to this Privacy Policy or your personal data:

Email: [email protected]
Mailing Address: Local Exterminator Privacy Team, [Our Address]
Phone: [Our Phone Number]

We regularly review and update our Privacy Policy, so please check back periodically for any changes. Your continued use of our platform after updates constitutes your acceptance of the revised policy.